Reference

Terms and Conditions That Govern Your lexus178 Account

These terms set out what you agree to when you open and use a lexus178 account, including how your wallet payments through DANA, OVO, or GoPay are handled and what applies in eligible regions under local law.

Applies to all account typesCovers DANA, OVO, GoPay wallet useJurisdiction-dependent accessAccount security obligationsSubject to change with notice
lexus178 Terms and Conditions That Govern Your lexus178 Account
HOW WE OPERATE

How lexus178 Handles Your Account Under These Terms

We apply these terms consistently across all accounts. Below is how we handle the four areas that matter most to your account security, your data, and your ability to request changes.

Account Security Your account is protected with OTP verification at login. We do not store your DANA, OVO, or GoPay PIN — wallet authentication happens inside each respective app, not on our servers.
Data Handling We collect only the data needed to run your account and process wallet transactions. Your e-wallet details are matched for name verification and are not shared with third parties outside required payment processing.
Cookie and Session Use We use session cookies to keep your account active across browser tabs and to maintain your lobby position when you switch between mobile and desktop on the same device.
Requesting Changes To update your registered name, contact support via live chat or email with valid ID. Account name changes affect wallet matching for DANA, OVO, and GoPay withdrawals, so verification is required.
TERMS CONTACT

How to Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can walk you through it. Reach out through the channel that works for you — we respond in English and cover wallet-related questions including DANA, OVO, and GoPay account matching.

Live Chat Open the chat widget from any page on lexus178. Describe your terms question and an agent will respond directly — no hold queues for account policy queries.
Email Support Send your terms or account question to our support address shown in your account dashboard. Include your registered account ID so we can locate your record quickly.
Account Help Centre The Help Centre inside your account lists common terms questions, wallet verification steps, and the process for disputing a transaction or requesting a terms clarification.

Your Terms Questions, Answered Directly

These are the questions we see most often about how our terms work in practice — covering account eligibility, wallet rules, and how to act if something changes.

Access depends on local law in your region. Eligibility is assessed at account level — if your region restricts access, features may be limited or unavailable regardless of wallet type.

Withdrawals will be held until names match. Contact support with valid ID to update your registered name before submitting another withdrawal request via DANA, OVO, or GoPay.

No. Material changes come with a notice in your account dashboard. You have the option to stop using the account before the new terms take effect if you do not accept them.

Open a support ticket via live chat or email and include your transaction ID and registered account ID. Our team will review the record and respond with a resolution or clarification.

The same account terms apply to all three wallets. Payment-specific processing rules — such as minimum amounts — are shown at the deposit screen at the time of each transaction.

Using multiple accounts, providing mismatched wallet holder names, or attempting to exploit promotion conditions are the most common violations. Each case is reviewed individually before any account action is taken.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.